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Implementation planM11 SLA

Overview

Home
Product & Architecture
Implementation Order

Implementation plan

Implementation plan
M01 Foundation
M02 Auth & Tenant
M03 App Shell
M04 Onboarding & Settings
M05 Inbox Management
M06 Email Pipeline
M07 Tickets
M08 Notifications & Snippets
M09 Invites & Team
M10 Billing & Trial
M11 SLA
M12 Search
M13 Reporting
M14 Integrations
M15 Marketing
M16 Polish
M16.8 Better Auth Migration
M17 Addons
M18 Documentation

Admin Portal

Admin Portal Plan
Newsletter Broadcast System

Frontend Refactor

Plan
Marketing Refactor Plan

Plans

Plans
2026-03-18 | Fix E2E startup for Next 16 standalone
2026-03-20 | E2E via Docker Compose
2026-03-21 | Frontend audit & design critique (apps/web)
2026-03-21 | Frontend design refactor plan (apps/web)
2026-03-21 | Frontend design refactor plan (apps/admin)
2026-03-21 | Marketing pricing page refactor
2026-03-21 | App-side plan enforcement
2026-03-21 | Automations and rule engine
2026-03-23 | Ticket activity timeline
2026-03-21 | Custom fields (contacts, companies, tickets)
2026-03-21 | Public API v1 — inventory, gaps, prod readiness
2026-03-24 | Waitlist mode and minimal production launch
2026-03-25 | i18n — user locale, email, hardcoded strings
2026-03-28 | Tolgee SDK install and repo preparation (apps/web)

Runbooks

Key rotation
R2 secrets
Redis & Fly
Staging
Production
Trial and Business entitlement resync
Grafana BullMQ dashboard
Neutral contrast spot check
Env audit & Fly mapping

Design Migration

Stitch Design Language Migration Plan

Reference

Dependencies
Dependabot resolution
Stripe billing intervals
apps/web i18n inventory & email plan
apps/web pages & components inventory

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